Our client is a well-respected global insurance company, and its name is recognized around the world. Conveniently located next to the station, you will have access to a company that many people regard highly.
You will have the opportunity to work within this well-known insurance company, opening the way to a career in the insurance industry. You will receive a competitive salary as well as the chance to become a permanent employee.
Your new role
Your new task as Desktop Support is to liaise with the relevant technical teams to resolve the technical issues faced by the end-users. Your technical background, along with your speed and efficiency, is needed for the successful management, escalation, and closure of these issues.
What you will need to succeed
For success in this position, the following skills are required:
- 3+ year’s desktop support/helpdesk experience at the enterprise level.
- Business English is required for communication with English only users, management, and global teams.
- Business Japanese, (reading and writing, especially), is required as 100% of the clients are Japanese.